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Do you have a question about your vehicle repossession? Establish contact.

Repossession
by Clearfini

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When a financing, leasing or rental agreement ends, e.g. because payment obligations have not been met, the financed or leased item, such as a vehicle or other asset, is to be returned to its (security) owner (e.g. a bank or leasing company). 

We support our Principals (e.g. banks or leasing companies) in enforcing their claim for surrender out-of- court and in accordance with the law. 

We provide clear answers to all questions relating to repossession of vehicles on this page.

FAQ: Frequently asked questions about repossession

This term briefly summarises the extrajudicial and legally permitted measures that support the Principal in realising its claim for surrender in respect of a financed or leased/rented property.

This step is taken by way of mutual agreement following consultation with you. We focus on communication and cooperation, not confrontation – at all times with a view to achieving an orderly and respectful handover.

The following structured procedure ensures that the process is clear, transparent and fair for all involved parties .

  1. Information from your contracting party (e.g. bank or leasing company): you will initially be informed about the termination of the contract and the upcoming return.
  2. Contact established by Clearfini: we shall then contact you personally to discuss the details. In that respect we explain the process and would be happy to answer any questions you may have.
  3. Making an appointment: we shall work with you to arrange a suitable date for the handover. We attach great importance to ensuring that this appointment is convenient for you.
  4. Handover of the property: you are to hand over the property to us properly and in its entirety. The condition is documented and you will receive confirmation of the handover. 

We act on behalf of your contracting party with a view to securing the property. Your contracting party has sole discretion in respect of contractual issues and payment agreements.

Your cooperation – what is important now

To ensure that the return proceeds smoothly, you can best support the process by:

  • keeping the property accessible and ready for handover,
  • removing personal belongings before the handover takes place,
  • keeping documents or keys relating to the property ready
  • and responding promptly to our contact so that an amicable solution remains possible.

The sooner we enter into dialogue, the easier and less complicated the process will be.

Key shall be handed over upon repossession

Contact Clearfini

We are available to answer your questions and provide support at all times. Simply send us a message via our contact page.

Please contact us

Our principles of action

We understand that this situation may be difficult for you. That is why we act discreetly and according to clear principles at all times:

Man and a woman engaged in a private discussion

Transparent communication on equal terms

We will stay in touch with you. You can, therefore, be informed about what happens next at all times.

Man maintaining eye contact while in discussion with another man

Respectful treatment as a basic principle

A polite, respectful, tone and discreet action at all times are a matter of course for us.

Man in discussion during an on-site visit

We act with a view to finding a solution and fairly at all times

We focus on finding a quick, fair and clear solution.