Thank you for visiting this website. To ensure that you feel safe and comfortable here, we would like to inform you below about how your data is handled in the context of your visit to this website.
Additional information about the processing of personal data in the context of a debt collection order can also be found on the page Information in accordance with Articles 13 and 14 of the GDPR.
Details about the person responsible for Clearfini can be found in our Imprint at any time.
Usage data
To improve the quality of our website, we store data about individual visits to our pages for statistical purposes. Such data is processed based on our legitimate interest in the proper operation of the website, in accordance with Article 6 (1) letter (f) GDPR (General Data Protection Regulation). This data set is made up of:
- The page from which the file was requested,
- The file name,
- The date and time of the request,
- The transferred data quantity,
- The access status (file transferred, file not found),
- The description of the type of web browser used,
- The IP address of the requesting computer, truncated by the last three digits.
Such data is stored anonymously in accordance with TDDDG (German Telecommunications Digital Services Data Protection Act). This prevents the creation of personal user profiles.
Data transfer to third parties
We only transfer your data that we have collected and stored to third parties if we are legally entitled or under obligation to do so (e.g. for contractual or law enforcement purposes) or if you expressly request this. In such cases, we strictly adhere to the provisions of the General Data Protection Regulation. The data transfer scope is limited to a minimum amount.
Contact form
Data that you submit to us via our contact form will be processed for the purpose of communication and data exchange, i.e., to respond to your specific inquiry. We use your personal data on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR in order to respond to your inquiry. To use our contact form, we require your name and email address. You can provide us with further information, but you are not required to do so.
Log-in section
You can also ask any questions you may have about the claim against you to which the order placed with us relates online via an access-protected area. We will provide you with a personal login for this purpose. We use this data exclusively for the provision of this website and for the performance of the service commissioned from us.
Storage period
We store personal data in accordance with legal requirements or with your consent. We use the following criteria to determine the specific storage period:
We store personal data until the purposes for which it was collected no longer apply.
Storage beyond this is only carried out if
- statutory retention obligations (e.g. under the German Fiscal Code (AO) and the German Commercial Code (HGB)) exist;
- the data is still required to assert and exercise legal claims or to defend against legal claims,
e.g. due to technological and forensic requirements to defend against attacks on our web servers and to pursue such attacks;
- the deletion would conflict with the legitimate interests of the data subjects; or
- another exception pursuant to Art. 17 (3) GDPR applies.
Matomo
We use Matomo analysis software to statistically evaluate visitor traffic and optimise our website. In light of the fact that we use Matomo on premise, the data obtained in this way is processed exclusively on our own systems.
Matomo works using cookies that are stored locally on your device and enable us to analyse how our website is used. We ensure that your IP address is anonymised immediately after it is recorded (192.168.XXX.XXX) so that it cannot be traced back to you. To distinguish between individual users and visits, Matomo assigns identifiers (user ID and session ID) that serve as pseudonyms. These are not normally traceable to natural persons. We only process these up until we create an evaluation report via the usage data. Such evaluation report only contains aggregated data that is practically impossible to trace back to individual persons. Due to the data-minimising configuration and extensive de facto anonymisation, we consider your rights and freedoms as a data subject to be effectively protected and base the evaluation on our legitimate interests (Article 6 (1) letter f GDPR).
You can prevent the storage of cookies by adjusting your web browser settings accordingly. Alternatively, you can also object to the storage and evaluation of the data collected by Matomo at any time. In such a case, an opt-out cookie ensures that Matomo does not collect any session data. If such a cookie is deleted, e.g. when you close your browser, the objection shall be lost and may need to be lodged again. Furthermore, we respect any “Do Not Track” preference communicated by your browser.
You have the option of preventing the action you take here from being analysed and linked. This will protect your privacy, but will also prevent the owner from learning from your actions and improving usability for you and other users.
Consent management with usercentrics
On our website, we use the consent management platform Usercentrics to obtain, manage, and document the consent of our website visitors to the use of cookies and similar technologies in accordance with data protection regulations.
Usercentrics allows you to select which categories of cookies and services you agree to via a consent banner when you first visit our website and on subsequent visits. The consents given can be adjusted or revoked at any time.
To ensure that consents are regularly reviewed and continue to reflect the current wishes of users, the consent banner is displayed again after 6 months. In this case, users are asked to confirm or make a new consent decision.
Processed data:
- When using Usercentrics, the following information in particular is processed:
- Consent status (granted, denied, or revoked)
- Time of consent
- Time of renewed query after the 6-month validity period has expired
- Version of the consent text
- Anonymized IP address
- Information about the device and browser used (e.g., user agent)
This data is processed to ensure compliance with data protection requirements, in particular the documentation requirements under the GDPR, and to technically ensure that only those services for which effective consent has been obtained are loaded.
Recipients of the data:
The provider of Usercentrics is
Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany.
Data processing takes place within the European Union. Personal data is not transferred to third countries.
Storage period:
The consent data is stored for a period of 6 months and then renewed if the user confirms or reissues their consent. Beyond that, storage only takes place to the extent necessary to fulfill legal documentation obligations.
Your rights as a data subject
As a user, you have the right to request information about the data that we have stored about you and for what purpose such storage applies. If you have granted us your consent to process your personal data, you have the right to withdraw such consent with future effect in accordance with Article 7 (3) GDPR. In addition, you have the right to restrict (block) or object to the processing and to lodge a complaint with the competent supervisory authority (The Hessian Data Protection Officer, PO Box 3163, D-65021 Wiesbaden, e-mail: poststelle@datenschutz.hessen.de). Furthermore, you can correct incorrect data or have data erased the storage of which is inadmissible or no longer required. We are at your service in respect of information, requests or suggestions on the subject of data protection.
Data protection officer
Contact details of the company data protection officer:
datenschutz@clearfini.com